Gaming is entertainment — not a way of life. That's the simple truth to keep in mind when you play on heibij. We're committed to giving you a safe and enjoyable gaming experience, and this page explains exactly how we do that.
Six Responsible Gaming Principles heibij Follows
Only spend what you can afford to lose without it affecting your daily life. Set a gaming budget in advance and stick to it — heibij's deposit limit tool makes that easy.
Decide in advance how long you'll play each day. Balancing family, work, and gaming is what responsible gaming is all about. Keep the session timer running so you always know how much time has passed.
Chasing losses by playing more and more — that's the most dangerous habit of all. Gaming is never a source of income. Play while it's fun; take a break when it's not.
If gaming is taking time away from your family or causing them worry, that's a warning sign. Don't dismiss what your loved ones say — listen to them.
Long, uninterrupted sessions cause mental fatigue and increase the risk of poor decisions. Take a short break every hour. heibij's cooldown feature will remind you automatically.
If you feel like you're losing control, don't keep it to yourself — reach out for help. heibij's support team doesn't judge; they help. You can self-exclude at any time.
Heibij offers these tools to keep you safe — completely free of charge
Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the designated period is up.
Set a time limit for each gaming session in advance. When time is up, heibij will automatically send you an alert and give you the option to end the session.
Take a temporary break from 24 hours up to 30 days. During this period your account will be locked and you won't be able to log in.
See how much time you've played, how much you've deposited, and how much you've withdrawn — all in one monthly report. Awareness is the first step.
Exclude yourself from all gaming for 6 months, 1 year, or permanently. Once activated, it cannot be reversed before the chosen period ends.
Share any gaming concerns with our support team in complete confidence. Full privacy is guaranteed. We're here to help, not to judge.
Your gaming habits appear to be in a safe place. Keep playing responsibly.
Some signs are showing. Set a deposit limit and session timer, and keep an eye on yourself.
You may need help managing your gaming. Contact heibij Support or consider self-exclusion.
Heibij believes that building a healthy gaming culture matters not just for our business, but for our community. Online gaming is relatively new in Bangladesh, and new things often come with misconceptions. This page is heibij's effort to clear those up.
Many players think, "Just one more round — maybe this time I'll win." That's the most dangerous mindset there is. The reality is that every game runs completely independently — previous results have no bearing on what comes next. All games on heibij run on certified RNG, meaning every outcome is entirely random. There's no such thing as "winning back your losses" in gaming.
Responsible gaming isn't about quitting — it's about enjoying yourself within a set budget and time limit. If you decide not to spend more than ৳500 a month on gaming and not to play for more than an hour a day — and you stick to it — then you're gaming responsibly.
That's exactly what heibij's deposit limit feature is built for. Once you set a limit — say ৳200 per day — there's no way to deposit more than that amount for the rest of the day, even if you want to. Increasing the limit requires a 24-hour waiting period, so you can't make impulsive decisions in the heat of the moment.
If someone close to you feels your gaming is getting out of hand, take a moment to really listen. Things are often clearer from the outside. heibij offers a "Register with a Loved One's Help" feature, where a family member can request that a limit be placed on your account.
One simple rule: If you'd feel embarrassed telling someone how much you spent on gaming this month, it may be time to reconsider your limits.
Heibij doesn't want you to become addicted. A player with a gambling problem may deposit more in the short term, but the long-term harm to that person — and their family — is something heibij is not willing to be responsible for. That's why we've invested in responsible gaming tools: because we believe a healthy, informed player is the best kind of player.
If you notice more than three of the above signs in yourself, don't wait — contact heibij Support right away. Asking for help isn't weakness — it takes courage.
Heibij is strictly for players aged 18 and above. Age is verified on every new account, and a national ID may be requested if there is any doubt.
If you're a parent and share a computer or phone at home, install parental control software on your device. If anyone at heibij suspects underage use, the account will be suspended immediately.
Register on heibij and set your limits from the very start. Responsible gaming begins with awareness.